Most technical questions can be answered with a quick call to your piano technician.  Since they are familiar with your piano and its environment, please contact them first.  

Locate a Qualified Installer

If your technician cannot answer your concerns, we can be reached at (800) 438-1524 between the hours of 8 am to 5 pm eastern time, Monday through Friday.  If you call outside of these times, please leave a message and we will return your call.  

You may also contact us by email at